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The role

About Southwark

Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today.

The Role

The SMART (Southwark Monitoring & Alarm Response Team) service has been described as the ‘4th emergency service’. In addition to the London Ambulance Service and Police, we work closely with colleagues in adult social care and health. We provide a service across Southwark and Lambeth Council areas. You will be required to install, maintain and programme specialist telecare equipment in clients homes. You will also provide a welfare response service to clients in crisis, ensuring that client safety is paramount at all times.

About You
- You will have excellent customer care skills and be able to work in a busy, faced paced environment. Experience of working with and supporting vulnerable people and knowledge of adult social care would be helpful.

- The ability to install and adjust Telecare devices (both analogue and digital) and basic DIY skills are also necessary.

- You will need to be flexible in your approach with excellent organisational skills and the ability to work on your own, but also be part of a team. You must hold a full current UK driving license, able to drive in inner London You will be required to pass the Southwark Council driving Assessment test.

Additional Information

-This is a community-based role from our site at Queens Road, Peckham SE15 2HP
- This is an x2 full-time, permanent position
- Standard 36 hours Monday - Friday 
- Enhanced DBS check required.

For more information about the role, please contact Sean Conway via email sean.conway@southwark.gov.uk

Additional salary details

Benefits and more information:

- https://jobs.southwark.gov.uk/why-us/
- https://jobs.theguardian.com/minisites/southwark-council/life-at-southwark-benefits-and-more/

Recruitment Timetable

Advert Closing Date: 11.59pm on 04/06/2023
Interview Date: 14/06/2023

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

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