The Role
Southwark Repairs is a customer-focused service and we are working on our Improvement Plan to become a fit for the future service that put residents at its heart.
We have an exciting opportunity for an enthusiastic and highly motivated person to become a Technical Quality Officer within the repairs operations team.
Working closely with residents, you will identify and specify any repairs required and manage the delivery by our in house teams and contractors. The works you’ll specify and oversee will be of a varied nature to both the internal and external elements of our properties. Working in a team within a progressive and improving council, you’ll have plenty of opportunity to make your mark. Your focus will be on customers, excellent value for money and also assist with resolving dissatisfaction with our services. You’re likely to have a background in housing and a good grounding in customer service or another public-facing role.
About Southwark
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
About You
- You will need to be enthusiastic, proactive, and able to work both independently and as part of a team.
- You will need to have a great attention to detail, take pride in what you do while promoting and conveying the council’s promise of putting customers at the heart of all you do and deliver value for money, applying the principle of spending money as if it was from your own pocket.
Benefits and more information:
https://jobs.southwark.gov.uk/why-us/
Internal recruitment only
We will only consider applications from internal candidates who are current employees or agency workers on active assignment.
Recruitment timetable
Application Closing Date: 30th November 2023
Interview Date: week commencing Monday 11th December 2023
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
SWCINT
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