The role
A rare opportunity to lead and innovate in Adult Social Care
Are you an experienced and visionary leader looking to make a real impact? Southwark Council is seeking a dedicated Service Manager to lead our Older Persons and Physical Disabilities (OPPD) Support Teams. This is a pivotal role where you will shape the future of social care services, ensuring that vulnerable adults receive high-quality, person-centred support that promotes independence and social inclusion.
You will be part of a collaborative senior management team, driving excellence in service delivery while managing complex cases, safeguarding responsibilities, and strategic developments.
About the Service
Southwark Council’s Adult Social Care (ASC) Division is committed to empowering individuals to live independently, access the right support at the right time, and build strong community connections. Our OPPD service plays a vital role in:
- Delivering strengths-based, personalised care in line with the Care Act 2014
- Supporting people with complex needs, including those requiring court of protection intervention
- Enhancing partnership working with the NHS, voluntary organisations, and local community groups to improve outcomes
- Driving service innovation through proactive leadership and continuous improvement
About the Role
As a Service Manager, you will provide strategic leadership and operational oversight to ensure that services meet and exceed quality standards. Your responsibilities will include:
- Leading, managing, and developing a high-performing team of social care professionals
- Overseeing complex case management, including safeguarding, court processes, and crisis interventions
- Implementing best practice models that enhance service delivery, efficiency, and effectiveness
- Driving forward new initiatives to improve service user experience, ensuring that support is timely, flexible, and person-centred
- Managing budgets efficiently, ensuring value for money while maintaining high-quality service standard
- Working collaboratively with internal and external partners, influencing service developments and promoting integrated care
About You
We are looking for an inspirational leader with a strong background in adult social care, particularly in older persons and physical disabilities services. You will bring:
- Extensive experience in complex case management, safeguarding, and legal frameworks (Court of Protection, Coroners Court, etc.)
- Proven leadership skills with the ability to manage teams, drive performance, and embed a culture of continuous improvement
- Strategic thinking, with an understanding of the challenges facing local government and how to navigate them
- A collaborative mindset, able to build strong relationships with key stakeholders to enhance service delivery
- A commitment to person-centred care, ensuring that services empower individuals and promote independence
- Innovative problem-solving skills, using creativity and data-driven approaches to improve service outcomes
Why Join Us?
At Southwark Council, you will be part of a dynamic and forward-thinking organisation that values its people. We offer:
- A supportive and inclusive working environment
- Opportunities for professional development and career progression
- Competitive salary and excellent benefits
- The chance to make a real difference in the lives of vulnerable adults
Ready to take the next step?
If you are passionate about leading transformational change in adult social care, we want to hear from you. Apply today and be part of a team that is shaping the future of support services in Southwark.
This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.
Benefits and more information:
In addition to a generous salary, this post attracts an annual payment of £2,724 which can be used towards a wide range of benefits including Private Healthcare and Gym Memberships, or you can choose to take this as cash.
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment Timetable:
Advert close: 5th May 2025
Shortlisting date: 8th May 2025
Interview date: 15th May 2025
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Attachments
