The role
Can you help Southwark Council to shape a brand new leisure service that supports all its residents to lead healthy lives?
Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a council, we are successful, passionate and forward thinking. In June 2023, Leisure Services transferred to full council management. This is a unique opportunity to be part of building a new future for leisure services in Southwark.
We are looking for a passionate and experienced Service Fitness Manager who will join us at an exciting time with huge investment planned and imminent gym refurbishments on the horizon.
You will develop and manage a fitness service, journey and experience for Southwark’s
Leisure and coach, support, and develop a group of site based Fitness Managers and their Teams towards delivering the best fitness product.
The post holder will be required to evaluate and develop the overall fitness product, including Personal Training, Group Exercise and the Customer Journey to encourage healthy activity and help reduce health inequalities in the borough.
Reporting to the Leisure Commercial Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will have experience in gym and group exercise program management, demonstrate excellent health and safety management, customer care, retention of existing members and
driving the performance of the Fitness product across the centres in the borough.
The role will sit in the Environment, Neighbourhood and Growth department, which is responsible for the day-to-day management of parks and open spaces, trees, sports and leisure, cemeteries, youth and play, highways, roads, parking, refuse collection, street cleansing, culture and libraries.
About Us
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse, and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
About You
- Hold a CIMSPA or REPs accredited Level 3 qualification
- Good knowledge of commercial and competitive marketing, preferably in the leisure industry
- Substantial management experience in a health & fitness / leisure centre environment, with specific gym and exercise class programme management.
- Experience of managing refurbishments and delivery of new initiatives.
- Experience of successfully managing multiple stakeholders and projects.
- Experience in Financial awareness and understanding. Previous budgetary control experience.
If you would like to informally discuss this role, please contact Natalie Davies-Lane, Leisure Commercial Manager, at Natalie.Davies-Lane@southwark.gov.uk
Additional salary details
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. Our offer includes:
For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Additional Information:
-This is a Permanent, full time role
- Standard, 36 hours, you will be required to work occasional weekends and evenings to meet the needs of the service.
- Basic DBS check required.
- Comply with and promote the Council’s Equality and Diversity Policy
Recruitment timetable
Advert Closing Date: 11:59pm on the 6th May 2024
Interview Date: 15th May 2024
We are an organisation that is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
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