The Role
This role will involve the support and delivery of a customer focused help desk service on behalf of Corporate Facilities management.
The role provides customer support across the full range of facilities support including but not limited to: reactive maintenance, compliance, cleaning, security, and vending and adhoc project requests.
key duties and responsibilities of the role
The duties of the role include creating and issuing work orders to support contractors. Chasing and managing all task through to completion and ensuring that the contractor follows all health and safety protocols and provides appropriate risk assessments, method statements and permits to work prior to work commencing.
Skills and experience
- previous experience and knowledge of public or private sector FM service/help desk functions
- experience of negotiating and liaising with a wide range of suppliers, contractors and customers.
- ability to organise, plan and prioritise workload effectively to meet deadlines and work under pressure
- be able to competently use a range of ICT packages including Microsoft Outlook, Word, Excel, etc.
Application Process:
If you are interested in applying for this role, please complete the online application form and detail your suitability for the role, by using the Personal Specification to highlight your skills for the shortlisting criteria. The Person Specification can be found at the bottom of this page under attachments.
Additional Details
Internal recruitment only
We will only consider applications from internal candidates that are current employees or agency workers on an active assignment.
Recruitment Timetable
Closing Date: 6 December 2020
Interview and Assessments: Week Commending 14 December 2020
SWC-INT
(COVID-19) - information for job applicants Southwark Council are following the most recent Government guidelines surrounding Corona virus. During this period, we still look forward to receiving your application and if successful, we will be conducting interviews remotely via video link. Details will be confirmed via email, if successful.
Attachments