The Role:
The Southwark Pension Fund is part of the Local Government Pension Scheme (LGPS) and is the largest pension fund in London in terms of scheme membership, with net assets of £2.1 billion.
As part of an ongoing commitment in service delivery, Pension Services is at the start of an exciting journey around future pension provision, service excellence and engagement with fund members and other stakeholders.
Following a recent restructure, we are looking for an exceptional individual who understands the importance and financial value placed on a members pension benefits. You will be responsible for ensuring a wide range of pension transactions are carried out correctly, on time, and in accordance with the regulations.
Key responsibilities of the Senior Pensions Officer include:
- Providing operational support, including deputising in the absence of the Pensions Administration Manager
- Monitoring and allocating casework to junior staff. Ensuring performance targets and deadlines are met.
- Responsible for checking and authorising casework up to agreed financial limits.
- Managing Pension Services mailbox, ensuring work is allocated and delegated accordingly, and that communication / responses are of high quality.
- Providing specialist advice and support on technical pension issues.
- Dealing with complex or sensitive casework matters. Coaching and supporting less experienced team members.
- Undertake, or be part of specific project related work.
- Managing ‘Annual Allowance’ Scheme Pays election process, ensuring tax liabilities are paid across to HMRC.
About Southwark
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
About you:
As an integral part of Pension Services, you will be able to liaise with staff and colleagues at all levels of the council, taking a senior role within administration team, providing excellent customer service to end users and other stakeholders.
We’re looking for someone with drive, determination, enthusiasm, and the skills and abilities to make the Pension Services team performs at the highest level.
Additional salary details
We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment
Recruitment timetable
Application closing date: 11.59pm 16th November 2023
Interview & Assessment date: 23rd November 2023
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
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