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The role

The Role:

Southwark is a diverse and exciting Borough with the largest local authority held housing stock in London.

A number of vacancies for Resident Services Officers (RSO) have arisen in our Area Housing Management Teams following an uplift to the establishment and career progression.

We offer a competitive remuneration package, flexible working conditions, full induction into the role and opportunity to shadow established teams with a wealth of experience in the field.

The role of RSO is a challenging and rewarding one.

About Southwark:

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

About You:

We are looking for self-motivated individuals who will commit to our Equality and Diversity Strategy and offer the highest level of customer experience to all our residents including the most vulnerable in our community.

You must have a problem solving attitude and welcome the challenge of complex casework; you must be able to forge a good network and achieve the best outcome for our residents in a multi-agency setting.

Additional salary details

Benefits:

https://jobs.southwark.gov.uk/why-us/

https://jobs.theguardian.com/minisites/southwark-council/life-at-southwark-benefits-and- more/

Recruitment timetable

Closing Date: 16th July 2023

Interviews & Assessment Date: 1st August 2023

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

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