This is a 12 month internal secondment opportunity.
This is a great opportunity for someone with good experience and enthusiasm to join our vibrant MASH team. Does the sound of providing a high quality service to professionals and the families of Southwark appeal to you? If this does, then do come and join us on our journey towards providing an outstanding service to children and families.
About the Service:
You will be joining a vibrant and busy service with strong leadership and strong support. We work alongside eight partner agencies in ensuring that be best decision is made for children and they receive the best earliest start at the Front Door.
The Role:
The successful candidate will be the first point of contact in the department for members of the public and partner agencies, providing consultation, advice, support, signposting and feedback through a range of communication methods (E.g. face to face, email, letters, telephone). Along with colleagues, you will ensure that contacts and referrals to Children Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services.
The candidate along with his/her team of colleagues will be responsible for good data quality, complying with statutory guidance (Data Protection, Child In Need Census and Safeguarding procedures) and producing information that is accurate, reliable, timely, valid and relevant.
To support you in your role, we offer:
- Regular supervision with your line manager, providing opportunities for development
- Access to in-house and bespoke training opportunities.
- Regular service development days
- Opportunities to work alongside Social Workers as part of your learning and development.
About You:
We are looking for an enthusiastic, passionate, motivated, organised worker who can work within the Southwark values when interfacing with the public and partners. The successful candidate will have good organisational skills to support the management of work in a demanding and busy environment and will be able to work in partnership with colleagues to ensure that high standards of work is maintained.
You will be an experienced worker who is able to record good quality information to assist Social Workers in carrying out their tasks. You will be able to respond swiftly and skilfully to phone calls and emails, providing information and advice as guided by the MASH Manager.
Contact Details:
If you are interested in a discussion about this role, please email Avion Grant via email at Avion.Grant@southwark.gov.uk
Additional Details:
- Working Hours: Full-Time, 36 hours per week
- Type of contract: 12 month secondment
- Internal recruitment only: We will only consider applications from internal candidates that are current employees or agency workers on an active assignment.
- Please note a satisfactory Disclosure and Barring Service (DBS) check is required at an enhanced level.
Recruitment Timetable:
- Advert closing date: 11:59pm on the Sunday 29th September 2024
- Shortlisting date/s: week commencing 30th September 2024
- Interview date/s: week commencing 7th October 2024
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
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