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The role

About Southwark:

Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today.

The Role:

We are looking for a Lettings Officer to join the Garages Team in Homeownership Services within Exchequer Services.

As a Lettings Officer you will report to the Garages Services Manager on all matters relating to the management of garages and other non-residential properties maintaining the waiting list for both public sector residents and private sector clients to ensure that there is a continuous lettings process. To ensure that regular communication is instigated with those on the waiting list to ensure that the information is accurate and up to date and that the client base is kept informed of progress in accordance with current policies and procedures. 

You will be the first point of face to face contact with new applicants for non-residential units effectively communicating the offer of a non-residential unit, managing the sign up process ensuring that all relevant and accurate detail and documentation is provided and stringently verified to ensure that there is no fraudulent activity.  To provide correct payment information to ensure and maximise income. 

About You:

You will have proven experience in non-residential/residential lettings, good communication skills, be a team player, and have experience of front line customer service. You will have an excellent working knowledge of different computer systems. Also, an awareness of health and safety, fire safety and repairs and maintenance in a property management environment.

Benefits and more information:

https://jobs.southwark.gov.uk/why-us/

https://jobs.theguardian.com/minisites/southwark-council/life-at-southwark-benefits-and-more/

Recruitment timetable

Application Closing date: 3 April 2023

Interview date: 14 April 2023

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

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