The Role
The Role
We are recruiting for 1 x full time Letterbox Officer to enable indirect contact across the 9 Local Authorities between adopted children, their families and birth parents.
The post holder will organise and maintain the contact service functions for the children, birth families and adopters in their contact arrangements, identifying needs and providing appropriate support and advice. Provide key administrative support across designated practice group that ensures timely and appropriate interventions with children and their families.
We are looking for someone with excellent communication skills, drafting letters and emails, including the ability to deal with people of all backgrounds. You will need to be patient in dealing with parents and adopters who may be find letterbox difficult, ensuring that risk management guidance are followed and ensuring case management records are kept up to date. Experience of working with vulnerable people would be helpful.
The key responsibilities are:
- To support the letterbox service for ALS
- To keep appropriate records and tracking.
- To organise and support adopters and birth families about the types of appropriate contact.
- To liaise with the Letterbox Lead where there are issues about letterbox contact
- To organise and support adopters and birth families about the types of appropriate contact
- To liaise with birth families and adopters to ensure the contact is fit for purpose
- To create and maintain an up to date database of letterbox contact to ensure that letters are received and sent at appropriate times per the Adoption Support Plan
- The ability to redact files sensitive information and discuss appropriate letterbox content with adopters and birth families.
- To keep case management records and data up to date and upload copies of letters received
For an informal chat or to discuss more about this opportunity, then please contact either Audrey Bouazizi on 07562 210 437 or e-mail Audrey.Bouazizi@southwark.gov.uk or Kauser Mailk on 07999 169 713 on or e-mail Kauser.Malik@southwark.gov.uk
Additional Details
Applicants must also:
- Fulfil consider flexible working
Application Process:
If you are interested in applying for this role, please complete the online application form and detail your suitability for the role, by using the Personal Specification to highlight your skills for the shortlisting criteria. The Person Specification can be found at the bottom of this page under attachments.
Additional Details
Internal Recruitment Only.
We will only consider applications from internal candidates that are current employees or agency workers on an active assignment.
Recruitment Timetable
Closing Date: 22 November 2020
Interviews to be held week beginning: 30 November 2020
SWC
(COVID-19) - information for job applicants Southwark Council are following the most recent Government guidelines surrounding Corona virus. During this period, we still look forward to receiving your application and if successful, we will be conducting interviews remotely via video link. Details will be confirmed via email, if successful.
Attachments