The role
About Southwark:
Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do.
The Role:
This role is based in the Homesearch Centre at Bournemouth Road you will provide an effective, customer-friendly and efficient service to clients presenting with housing problems. You will advise clients on a full range of options to solve their housing problem, including intervention, registering on council housing list, initiatives for council tenants, private renting, mortgage advice, moving out of Londonand shared ownership.
You will develop effective working relationships with colleagues within Southwark, other council and statutory services, external bodies, service users, landlords as well as voluntary and other housing organisations and ensure effective referrals. You will advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments, under occupation schemes, mutual exchange, debt and rent arrears advice and HB support.
About you:
Essential to this role is having considerable experience in providing housing advice services to members of the public. You will have good knowledge of relevant lettings and homelessness legislation, this will also make you an ideal candidate. You must be an excellent communicator with strong customer focus and commitment. In addition, you will have good IT and organisation skills. You will be expected to have a practical knowledge of social housing and inner city housing problems and the government's welfare reform agenda.
Aditional Information:
Please note we are looking for 1 permanent and 1 fixed term position. The fixed term post will end on 31st December 2023.
Additional salary details
Internal recruitment only
We will only consider applications from "internal candidates", that is current employees or agency workers on an active assignment.
Recruitment timetable
Application Closing Date - 02/04/2023
Interview date - 13/04/2023
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
SWCINT
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