About Southwark:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
The Housing Choice and Supply Service are seeking to recruit an Applications Officer within the Rehousing Team. You will be required to work as part of a team to assess and process applications to join Southwark’s Homesearch bidding scheme.
You will liaise with a number of departments within the council ensuring the service is accessible and transparent for those in housing need and seeking access to social housing in the borough.
Key duties include:
Registering and assessing housing applications, to make a final decision on eligibility to join or remain on the Housing register in accordance with the allocations scheme, and housing legislation
Comply with verification audit measures to ensure all applications are processed in line with our allocations scheme
Respond to 100% stakeholder inquiries and complaints within the corporate timescale
You will be/have:
- A strong communicator, both written and orally,
- A meticulous eye for detail, with the ability to address errors proactively in addition to sharing good practice with team members.
- Able to work independently with minimal supervision and to target
- Ability to report on own performance and that of the team
- Flexible and can adapt to competing demands
- Be a self starter with a solutions based approach to your work
- Experience of using IWorld Northgate, Icase work and Information at work (EDMS) is desirable, however training will be provided.
*Please note, we reserve the right to close applications prior to the closing date indicated above - please apply as soon as possible - we look forward to receiving your application.
Additional details
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Closing date: 26/07/2024
Interview date: tbc
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
SWCINT
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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