About Southwark:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
The Role:
Southwark Housing Solutions Service has a Housing Allocations Senior Officer vacancy. Southwark is a diverse borough that has a high demand for housing. The Housing Allocations Senior Officer is needed to provide supervisory support to a team of Housing Allocations officers, ensuring the administration of the Councils Choice Based Lettings scheme in relation to the allocation of properties, against departmental targets.
The purpose of this position is to support and develop a customer centred housing allocations service. The Senior Officer will lead on the allocations of the Council’s new build programme, delivering roughly 2000 additional new homes over the next 2 years. You will work closely with other key departments to make sure that new build schemes are successfully delivered and work to promote resident access and choice. The Housing Allocations Senior Officer will have good knowledge of all areas of Housing solutions including Customer services, carrying out assessments of need and making decisions on applications. You will understand and apply housing legislation, and be able to manage competing priorities.
About You:
You will need to show that customer satisfaction is at the heart of everything you do.
The role will involve you managing a team of officers responsible for the allocation social homes against the allocations scheme criteria. Having strong attention to detail, the ability to trouble short and find solutions and having a supportive and collaborative outlook, will be key in supporting the council to let available homes to residents in the most need and to time scale. You will come with supervisory or leadership experience, the ability to draft procedures that support the team to deliver on its objectives, and the ability to respond to enquiries and assess housing needs in line with the Councils’ statutory duties under Housing Act 1996 Part 6.
Additional details
We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment.
We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity.
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Closing date: 26/06/2024
Interview date: 22/07/2024
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
SWCINT
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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