The Role
Reporting to the Head of IT and Digital Services, Southwark Council’s new Head of Digital Delivery will be accountable for leading the design and delivery of the Council’s ambitious and exciting, digital transformation programme. They will play a key role in enabling the business to achieve it’s strategic objectives through a ‘digital first’ and ‘user-centred design’ approach to transformation, building and maturing Digital capability to deliver exceptional results.
Visible, effective and efficient delivery of this complex programme of work is of critical importance to the Council and it’s diverse range of stakeholders. The Head of Digital Delivery will be expected to put in place a comprehensive programme governance framework, with clear deliverables. Working with services across the Council to support them on their digital transformation journey, is at the heart of role, as is re-imagining traditional service delivery to transform and enhance the customer experience whilst reducing costs, whether it’s through improving how the Council interacts with it’s customers, by increasing engagement and productivity or in creating new service opportunities.
The Person
The post holder will be expected to demonstrate a proven track record of success in the delivery of innovative, digital products and services at scale, within a complex, data driven, regulated operating environment. They will possess strong programme delivery expertise, with the ability to lead multi-disciplinary teams – Digital/IT/Business across an organisation, delivering tangible results on the ground in the transformation of the customer journey and experience. They will be a passionate, pragmatic advocate for business change, with the ability to build a broad-based stakeholder ‘coalition of support’ for digital transformation.
The successful candidate will be expected to be able to work autonomously, knowing when to escalate specific issues and/or seek Executive level support, whilst effectively managing competing interests, resources and priorities. Resilience is a key personal quality required of the post holder, together with a collegiate approach to working with internal and external partners, demonstrating exceptional people leadership skills and pride in having empowered others to succeed.
To view the job description and person specification, please visit Gatenby Sanderson's website: https://digital-southwark.com/job/GSe65649-head-of-digital-delivery.11689
Additional Details
How To Apply
To apply for this role, please apply through Gatenby Sanderson at: https://digital-southwark.com/job/GSe65649-head-of-digital-delivery.11689
You will need to submit an up to date copy of your CV, along with a Supporting Statement (no more than 2 pages) that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details to Gatenby Sanderson and let them know of any dates when you are not available or where you may have difficulty with the indicative timetable.
You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach your referees without your prior permission.
Once you have submitted your application via: https://digital-southwark.com/job/GSe65649-head-of-digital-delivery.11689 you will receive an automated email to confirm that you have applied.
Contacts
The following consultants are managing this role and will be happy to answer any questions that are not covered in the person specification.
Contact: Adrian Barlow Telephone: 07393 011150
Contact: Peter Guilder Telephone: 07545 441 127
Additional Salary Details
In addition to the base salary, this role attracts a JNC benefit of £2724 per annum.
Recruitment Timetable
Advert Closing Date: Sunday 12 July 2020 (11.59pm)
Preliminary Interviews with Gatenby Sanderson: w/c Monday 20 July 2020
Assessment Process: w/c Monday 3 August 2020
Final Panel Interview: Monday 10 August 2020
Reminder: please apply through Gatenby Sanderson at: https://digital-southwark.com/job/GSe65649-head-of-digital-delivery.11689
DO NOT click on apply on Southwark's job page as we will be unable to consider your application.
Our Consultants Adrian and Paul at Gatenby Sanderson look forward to receiving your application through their website.