The role
Internal Only - Secondment until end of March 2021
We will only consider applications from internal candidates that are current employees or agency workers on an active assignment.
If you are applying for the fixed-term post, this can be offered on a secondment basis. Please ensure you have prior agreement from your current line manager
The Housing Solutions Service is on a continuous improvement journey to become the best service provider in the country.
Take on this exciting challenge to be part of a skilled team of Financial Inclusion Officers within the Business Unit.
Your sound understanding of issues affecting housing in inner city areas will be complemented with a technical knowledge of various legislations.
You will be expected to have a practical knowledge of social housing legislation and the government's welfare reform agenda. You will have regard for client satisfaction at all times.
You must be an excellent communicator with strong customer focus and commitment.
In addition, you will have good IT and organisation skills. A pivotal skill is the ability to identify and deal sensitively with contentious issues between a client group with support needs and landlords.
You must have excellent investigative, negotiating, interviewing, letter and report writing skills for this role.
We are looking for highly motivated people, who like a challenge, have a commitment to housing and want to help us deliver excellent services.
SWC-INT
Recruitment timetable
Closing date: Sunday 24 January 2021
Interviews: Week Commencing Monday 01 February 2021
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