The role
Delivering an efficient , responsive, customer focused sensitive housing management service in extra care schemes, continually improving satisfaction with services for older, vulnerable residents and maximising opportunities to co-ordinate and work with key partners and stakeholders.
Ensure that the health and safety of residents is regularly monitored and that all potential risks are minimised or removed
• Provide tenancy management services to residents within the framework of the tenancy agreement and relevant housing procedures. This includes maintaining tenancy conditions, assisting in the preparation of tenancy agreements, information packs, leading on lettings process for new residents and tenancy terminations.
• Deal with the enforcement of tenancy conditions within extra care schemes in accordance with council procedures and ensure the resolution of any anti social behaviour.
• Monitor and inspect the building to ensure the scheme is maintained in good condition, including communal areas, and to ensure residents’ needs are taken into account for planned maintenance.
Please note: This role will require an Enhanced DBS.
(COVID-19) - information for job applicants: Southwark Council are following the most recent Government guidelines surrounding Corona virus.
During this period, we still look forward to receiving your application and if successful, we will be conducting interviews remotely via video link. Details will be confirmed via email, if successful.
Recruitment timetable
Closing date: Tuesday 02 March 2021
Interviews and assessment: Thursday 11 March 2021
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