About Southwark:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
The role:
The Bereavement Services Assistant’s role is to participate in the provision of an efficient and effective burial, exhumation and cremation service in accordance with the relevant statutory and local responsibilities and the Codes of Practice, covering administration and reception duties for all areas, ensuring services are delivered and mourners/visitors are dealt with in a caring and compassionate manner.
The Requirement: 2- 3 most important requirements for the post holder
You will report directly to the Development Officer. To work as part of a team carrying out office procedures within Bereavement Services in a smooth, accurate, efficient and sensitive manner, meeting daily deadlines and targets for performance on a front line service and to undertake any other duties as considered appropriate to the equivalent of grade. You need to be sensitively and efficiently with queries, service requests or complaints from the bereaved, funeral directors, clergy, stonemasons, contractors, internal/external staff and the public.
Additional details
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Closing date: 12/07/2024
Interview date: 19/07/2024
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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