About Southwark:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
The Role:
Join our dedicated team as a Sheltered Housing Officer, where you will deliver an efficient, responsive, and sensitive enhanced housing management service for our sheltered housing customers. Your work will continually improve the satisfaction of services for older and vulnerable residents, while maximizing opportunities to coordinate and collaborate with key partners and stakeholders.
Key Responsibilities:-
- Deliver an efficient and responsive housing management service that meets the needs of sheltered housing customers.
- Continually improve service satisfaction for older and vulnerable residents.
- Monitor and maintain the health and safety of sheltered housing tenants, minimizing or removing potential risks.
- Work closely with sheltered housing tenants, colleagues, and relevant agencies to ensure a safe and secure living environment across all sheltered housing schemes.
- Collaborate with key partners and stakeholders to enhance service delivery and support for tenants.
What We’re Looking For:
- Experience working with older people and an understanding of the challenges facing inner London boroughs.
- Ability to work effectively and fairly with people from diverse backgrounds.
-Proven ability to meet deadlines and targets while maintaining high standards.
- Strong organizational, communication, and problem-solving skills.
- Commitment to providing excellent service and improving the quality of life for residents.
Why Join Us:
- Be part of a forward-thinking council dedicated to improving the lives of residents.
- Opportunity to make a significant impact within the community.
- Competitive salary and benefits package.
- Inclusive, supportive, and collaborative work environment.
Additional details
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Closing Date: 11th June
Interviews & Assessment : 20th June
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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