About Southwark:
Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today.
The Role:
We are seeking a parking debt manager to assist in managing contracted Enforcement Agents (bailiff companies) assisted by 4 team members. The post is based in London Bridge at our Tooley Street offices.
You will contribute to maximise recovery of parking & traffic debt, including providing excellent customer service to our residents & vulnerable debtors using your knowledge of relevant legislations.
You will use your IT (reporting skills including XL & Power BI), people skills and knowledge to manage a variety of activities including leading a team to deal with contracted enforcement agents, parking contractor and customer complaints to improve the recovery of parking & traffic debt.
To ensure that service targets are met and continuous improvement is achieved.
An essential part of the role is to keep up-to-date with knowledge of the legal framework, parking & traffic enforcement and Enforcement Agents including Government guidelines and statistical returns.
Additional salary details
We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment
Recruitment timetable
Closing date: 01/06/2023
Interview date: 23/06/2023
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
SWCINT
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