The role
The Role:
The Coroner Resource Officer is responsible for providing excellent administrative support to meet the requirements of the Inner South London Coroners Court. It is a challenging and varied role, and is best suited to someone who is a good team player with excellent communication and organisational skills.
You will be responsible for a variety of duties pertaining to the effective operation of the Coroners Court
- Management of the telephone service including front facing service of the court, and provide a consistent and professional high level of customer service at all times.
- Supporting the Coroner as court usher for the efficient day to day operation of the court room for remote, in person and hybrid inquests;
- Jury Bailiff : managing the jury during jury inquests;
- case management for death referrals.
- court diary management;
- processing information requests & press enquiries;
- archiving of case files and court records;
- processing financial orders & invoices;
- interrogating IT systems to update and retrieve information;
- operating court recording AV equipment;
- maintaining & updating the court’s website
About You:
We are looking for someone who has experience of working in a front facing service with excellent customer service skills.
We are looking for someone who has experience of working in a front facing service with excellent customer service skills.
- You must possess excellent communication skills both oral and written, and
know how to be an empathic listener, as the role interacts with bereaved persons.
know how to be an empathic listener, as the role interacts with bereaved persons.
-You must have good organisational skills, and be able to work on your own initiative.
-You must also be able to communicate effectively with a wide range of people.
As a Coroner Resource Officer, you will be working in a very busy, highly motivated team, you will be expected to demonstrate the abilities to be a flexible team player and form effective working relationships, which is essential
Additional salary details
There is 1 Permanent role and 1 Year Fixed Term Contract Role
- https://jobs.southwark.gov.uk/why-us/
- https://jobs.theguardian.com/minisites/southwark-council/life-at-southwark-benefits-and-more/
Recruitment timetable
Closing date: 02/05/2022
Interview date 12/05/2022
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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