The Role
Salary range:
The salary range for this position is £30,309 - £33,717
About the role:
The Coroner Resource Officer is responsible for providing excellent administrative support to meet the requirements of the Inner South London Coroners Court. It is a challenging and varied role, and is best suited to someone who is a good team player with excellent communication and organisational skills.
You will be responsible for the telephone service including front facing service of the court, and provide a consistent and professional high level of customer service at all times.
The role will also include the following: Court Usher and Jury Bailiff for the efficient day to day operation of the court room, and supporting the coroner; case management for investigation/inquests; court diary management; archiving of case files and court records; processing information requests & press enquiries; processing burial/cremation forms; processing financial orders & invoices; interrogating IT systems to update and retrieve information; maintaining & updating the court’s website and facilities management.
This is a very interesting and rewarding role.
About Southwark:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
About You:
We are looking for someone who has experience of working in a front facing service with excellent customer service skills. You must possess excellent communication skills both oral and written, and know how to be an empathic listener, as the role interacts with bereaved persons. You must have good organisational skills, and be able to work on your own initiative. You must also be able to communicate effectively with a wide range of people.
As a Coroner Resource Officer, you will be working in a very busy, highly motivated team, you will be expected to demonstrate the abilities to be a flexible team player and form effective working relationships, which is essential.
Additional Information:
- Excellent Customer service skills; Communication skills, oral and written; Good listening skills; good organisational skills; and a flexible team player
- Standard GCSEs, i.e. English Maths, etc.
- Hours of work: standard 36 hours Monday - Friday
Additional salary details
Internal recruitment only
We will only consider applications from internal candidates who are current employees or agency workers on an active assignment.
Benefits and more information:
https://jobs.southwark.gov.uk/why-us/
Recruitment timetable
Advert Closing Date: 11.59 pm on the 21/01/2024
Interview Date: 31/01/2024
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
SWCINT
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