The Role
Salary range
The salary range for this position is £51,099 - £58,197
About the Role
Southwark Building Services (SBS) provides a 24 hours a day, seven days a week repairs and maintenance service to the residents of Southwark within Repairs and Maintenance. The service delivers day to day works alongside void works to residents across the whole of the borough. The team consists of over 140 mobile trade operatives and apprentices and 60 office based staff located at Frensham Street Depot.
The role involves:
- To lead and manage a team of trade operatives undertaking maintenance works to the Councils’ housing stock, and ensure that the highest standards are achieved and maintained. This will require the post holder to utilise their specialist building industry knowledge.
- Ensure that Southwark Building Services delivers the best repairs service possible to our residents, putting them at the heart of our decision making and seeing repairs individually not as a number.
- Ensure that all works are appropriately planned and undertaken quickly and professionally in order to ensure customer satisfaction.
- Manage, organise and control the activities of all allocated operatives - setting targets, monitoring performance, attendance and conduct
- identifying training needs and resolving issues in line with council procedures - Deliver a highly professional service through on-going technical expertise and knowledge development amongst the team, and actively encourage staff to identify and implement changes in working practices that will deliver continuous improvement.
About Southwark
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
About You
- Are you looking for a challenging and rewarding opportunity delivering repairs services to our residents.
- You’ll need to be organised and dedicated to offering a seamless and professional repairs service.
- Customer service is at the heart of repairs and we’re looking for someone to rise to that challenge.
- This role will be overseeing the daily management and delivery of the day to day repairs in a particular work stream for Southwark Building Services.
Additional Information
36 hours Monday – Friday, Full time
Additional salary details
Benefits and more information
https://jobs.southwark.gov.uk/why-us/
Internal recruitment only
We will only consider applications from internal candidates that are current employees or agency workers on an active assignment.
Recruitment timetable
Advert Closing Date: 11.59pm on 28th January 2024
Interview Date: W/C 05 February 2024
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
SWCINT
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