About Southwark:
Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today.
The Role:
The Pre-Assignment team is an exciting team to work in. We would like to welcome interest to join the team for this vacant role. In this role you will be the first point of contact for new Right to Buy sales following completion. You will be required to close the rent account and carry out various activities in order to create the new service charge account. The post holder will also carry out administrative duties for the team.
-To use specialist knowledge to update the council’s integrated housing database following receipt of all notification of sales including setting up service charge accounts, council re-purchases, sales of the freehold interest and dealing with requests for changes to names and addresses.
-To use complex system reports and excel skills to monitor and maintain the information held on the council’s integrated housing system.
-To be the main point of contact and manage the administration of all queries relating to online access to the service charge account.
-To provide administrative support to the pre-assignment team.
-To update and monitor the electronic document management system for the team.
-To assist with the delivery of the Council’s modernise objectives within Homeownership Services, including digital and systems transformation, and modern ways of working in accordance with the Council’s business plan.
About You:
The successful candidate should possess the following:
Right first time service delivery
Can do attitude and demonstrable ownership and responsibility
Passion, drive and commitment
Service delivery which is focussed on the customer and shaped by putting yourself in the customer’s shoes
Strong communication skills and ability to communicate in a range of formats
Strong commitment to corporate working, team working and joint working with internal and external stakeholders
Flexible attitude, always prepared to go the extra mile
Additional salary details
We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment
Recruitment timetable
Closing date: 07/06/2023
Interview date: 12/06/2023
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
SWCINT
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