The Role
Do you see yourself making a real difference in people’s lives every day?
Can you use your financial expertise to help adults in our community live more independent lives?
If yes, we have the perfect role for you!
Our Adult Social Care Division’s Personal Budgets and Client Finance (PB&CF) Unit is seeking a passionate and dedicated Client Finance Caseworker to join our amazing team and help make a difference today.
About the Role:
Step into a role where your financial skills directly support adults with care needs. As a Client Finance Caseworker, you will:
- Carry out financial assessments and determine client contributions towards their care.
- Manage casework relating to client finances and ensure compliance with policy and legislation.
- Support debt recovery processes and maintain accurate financial records.
- Collaborate with colleagues across Adult Social Care and other services to deliver efficient, person-centred outcomes.
- Contribute to continuous improvement, helping shape high-quality services for Southwark residents.
With an Adult Social Care budget exceeding £120 million, your role will play a key part in delivering innovative and sustainable services that empower residents to live healthier, safer, and more independent lives.
About You:
We are looking for an enthusiastic and committed professional who thrives in a busy, people-focused environment. You’ll succeed in this role if you have:
- A relevant degree or professional qualification, or equivalent experience.
- Knowledge of adult social care financial processes, including financial assessment and debt recovery.
- Experience in a large or complex organisation, ideally within local government.
- Strong interpersonal skills with the ability to build trust and maintain relationships with clients, colleagues, and partners.
- Excellent communication skills – both written and verbal – to engage a wide range of audiences.
- Competence with IT systems for data management and performance reporting.
- The ability to prioritise, manage workloads effectively, and work collaboratively within a team environment.
About the Team:
Join a supportive and high-performing team that values learning, growth, and collaboration. The Charging Team within the PB&CF Unit plays a vital role in ensuring fair and accurate financial processes for our residents. You’ll benefit from:
- A positive team culture built on respect, inclusion, and professional development.
- Opportunities for ongoing training and career progression within Southwark Council.
- A workplace where your contributions are valued, and your ideas can help shape the future of adult social care.
For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.
Contact Information:
For an informal discussion about the role, please contact Francois King at Francois.King@southwark.gov.uk
Additional Information:
- Standard DBS required
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Advert close date: 11:59pm on 26th October 2025
Shortlisting date/s: 29th October 2025
Interview date/s: 6th November 2025
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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