The Role
Do you want to help adults in your community get the care and support they need?
Can you use your finance skills to ensure fair and accurate contributions for those receiving support?
Are you excited to be part of a values-driven, community-focused council?
If yes, we have the perfect role for you!
Our Adult Social Care Personal Budgets and Client Finance (PB&CF) Unit is looking for two dedicated Client Finance Caseworkers to join our team - one permanent position and one 12-month fixed-term contract. Come and help us make a difference today!
About the Role:
As a Client Finance Caseworker, you’ll play a vital role in delivering high-quality financial services that support adults with care needs in Southwark. You’ll carry out financial assessments, manage client contributions, and work closely with stakeholders to ensure our financial responsibilities are met with care and accuracy.
You’ll be part of a friendly, supportive team, helping manage an adult social care budget of over £120 million—making a real impact by supporting services that empower residents to live independently and safely.
Key responsibilities include:
- completing financial assessments and determining client contributions
- managing client accounts and debt recovery processes
- liaising with clients, families, and professionals to provide clear financial information
- supporting the smooth delivery of financial services across adult social care
About You:
We’re looking for enthusiastic, motivated individuals who are ready to contribute their skills to improve lives. To succeed in this role, you’ll bring:
- a relevant degree, qualification, or equivalent experience
- knowledge of adult social care services, financial assessments, and debt recovery
- experience working in large, complex organisations (local government desirable)
- strong interpersonal skills to build positive relationships with clients and colleagues
- confidence using IT systems to manage data, reports, and performance
- excellent communication skills to explain financial matters clearly
- great organisational skills to balance competing priorities and meeting deadlines
About the Team:
The Personal Budgets and Client Finance Unit is a key part of Southwark’s Adult Social Care Division. We’re a collaborative, supportive team that values continuous learning and improvement. Together, we help ensure fair contributions while enabling vital care services for our residents.
For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.
Contact Information:
For an informal discussion about the role, please contact Francois King at francois.king@southwark.gov.uk.
Additional Information:
- one permanent and one 12-month fixed-term contract available
- this post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Advert close date: 11:59pm on 25th May 2025
Interview date/s: w/c 2nd June 2025
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
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