The role
Are you looking for a new role in an ambitious and driven Technology & Digital Services? We're looking for an Applications Analyst - CRM with Application experience and also local government experience to join our Application Team!
The Applications Analyst is responsible for continual delivery of services, support, maintenance and assisting in projects in relation to the council's CRM Dynamic 365. They will operate as part of a team of specialist analysts delivering related services and supporting the underpinning applications in the portfolio as well as ensuring services are continually developed & improved. The role consists of working as a Team to ensure that an effective services is provided across the portfolio and ensuring they have sufficient base knowledge in other systems to do this. Application Analysts will have specific technical knowledge in Dynamic 365 and significant experience managing and troubleshooting.
About Us:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
About You:
- Are you a skilled and experienced CRM Analyst with a proven track record in application support?
- Do you have local government experience and worked in Application Operational teams with some project involvement experience?
- Do you have specific CRM Functional, Power App, Technical skills with some basic Azure Administration?
To Apply:
In order to formally apply for the role, please submit your CV to southwark@allenlane.co.uk alongside a supporting statement (no more than 2 pages) saying why you are interested and highlighting your relevant experience.
If you wish to discuss the role in more detail please contact Ben Tuckfield on 07921336686 or email bentuckfield@allenlane.co.uk
Additional information
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
Recruitment timetable
Closing date: 11:59pm on 19/11/2023
We reserve the right to close the advert early if we receive suitable applications
Interview date: week commencing 27/11/2023
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
